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service intervals

Posted: Fri Oct 02, 2015 6:00 am
by marc1973
Hello guy i am a new member just thought i would let you know this when i rung up my local honda dealers to arrange my 2nd service i was told by the guy that the 2nd service interval is not 6 months or 2500 miles any more that honda have changed this to 1 year or 2500 miles i am in the uk has any one else had the same been told when arranging 2nd service ive contacted honda uk just waiting for reply as i dont want to void my 2 year warranty if the guy is wrong

Re: service intervals

Posted: Fri Oct 02, 2015 6:05 am
by iceman
When I had a coolant leakage check two weeks ago, and my PCX now being on 5900 miles, they said it was due for the next service soon as it was 1yr past the last one (last done at 600 miles). Strange as it should have had one at 2500/5000 as it used to be miles or time, whatever comes 1st. I do my own services now.

Should it not be 1yr or 5000 miles then?

Re: service intervals

Posted: Fri Oct 02, 2015 6:17 am
by marc1973
The guy at the dealers said the 2nd service intervals has been changed by honda to 1 year or 2500miles whatever one comes first when it used to be 6 months or 2500miles according to service manual

Re: service intervals

Posted: Fri Oct 02, 2015 6:18 am
by marc1973
I ve contacted honda uk to confirm if the change is correct just waiting for a reply to confirm this

Re: service intervals

Posted: Fri Oct 02, 2015 3:56 pm
by you you
marc1973 wrote:I ve contacted honda uk to confirm if the change is correct just waiting for a reply to confirm this

Let us know how it goes

Re: service intervals

Posted: Sat Oct 03, 2015 4:00 am
by Alibally
It's says the service intervals in the service book doesn't it?

Re: service intervals

Posted: Sat Oct 03, 2015 6:06 am
by gn2
The service schedule is in the owner's manual supplied with the scooter.

Re: service intervals

Posted: Sat Oct 03, 2015 7:05 am
by iceman
Honda may quite reasonably estimate if a user only covers 2500 miles in a year than that is light use and the scoot should cope well, other wise many users will cover 2500 miles long before 12 months is up so if people do have dealer services, 2500 is a better way to regulate things.

Re: service intervals

Posted: Fri Oct 09, 2015 3:02 am
by marc1973
Heres the reply from honda uk Thank you for contacting Honda UK.

We are sorry to learn of the discrepancies with the maintenance schedule.

The scooter needs to be serviced once per year or every 2500 miles excluding the first service (600miles, 2500miles, 5000miles, 7500miles, 10000 miles, 12500miles, 15000miles), whichever comes first. Only the radiator coolant, final drive oil and the brake fluid need changing every 2 years.

Should you have further queries, do not hesitate to contact us back.

Kind Regards, that clears up any confusion that any one may have

Re: service intervals

Posted: Sun Oct 11, 2015 12:05 am
by Wulfy
ive just had my 2nd service a week ago and it was 600 3000 then every 3000 after that the honda dealer actually said he's willing to extend it to every 3500 miles (tbh im glad as the bikes only just hitting 3 months old!) id prefer it if it was every 5000 to be honest but hey ho.

Re: service intervals

Posted: Sun Oct 11, 2015 5:14 am
by iceman
Wulfy wrote:ive just had my 2nd service a week ago and it was 600 3000 then every 3000 after that the honda dealer actually said he's willing to extend it to every 3500 miles (tbh im glad as the bikes only just hitting 3 months old!) id prefer it if it was every 5000 to be honest but hey ho.
Don't know what's going on here - Honda specify the interval in the user manual, dealers are stating different things. If Honda have changed the intervals, then they or the dealer should notify all users of the change via email, post, etc. If you bought it you should be registered with the dealer and Honda if new. This seems more like the dealers do not know what is correct and making it up as they go.

Re: service intervals

Posted: Sun Oct 11, 2015 7:03 am
by gn2
Wulfy wrote:the honda dealer actually said he's willing to extend it to every 3500 miles
The dealer isn't in a position to do that.
Honda provide the warranty and they decide on the terms.

Re: service intervals

Posted: Sun Oct 11, 2015 8:47 am
by ScooteringAbout
Mines due in after another 400miles which at my rate is about two weeks currently 4,600 since April so far. However will be asking about the jarring when setting off.

Re: service intervals

Posted: Sun Oct 11, 2015 9:18 am
by marc1973
Ive had offical confirmation from honda uk themselves as to what the service intervals are in the uk as ive posted recently

Re: service intervals

Posted: Sun Oct 11, 2015 9:19 am
by marc1973
Thank you for contacting Honda UK.

We are sorry to learn of the discrepancies with the maintenance schedule.

The scooter needs to be serviced once per year or every 2500 miles excluding the first service (600miles, 2500miles, 5000miles, 7500miles, 10000 miles, 12500miles, 15000miles), whichever comes first. Only the radiator coolant, final drive oil and the brake fluid need changing every 2 years.

Should you have further queries, do not hesitate to contact us back.

Kind Regards,

Re: service intervals

Posted: Sun Oct 11, 2015 9:21 am
by marc1973
This is the offical reply from honda uk not the dealers this is what my dealer at dobles honda also confirm as right

Re: service intervals

Posted: Sun Oct 11, 2015 9:42 am
by Jge64
Correct, Honda Sets the service intervals. Not the dealer. The only time honda will extend the warranty interval or total coverage time is if a major component has been replaced, like piston assy or crankshaft, and they want to give the owner a perk for his trouble. The warranty file will reflect this change.