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Re: NSS300 Fuel Pump problems

Posted: Tue Sep 02, 2014 9:34 pm
by BRed
robisc wrote: Here the last 3 digits of 3 VINs of affected Forza 300:
097
256
800
That would indicate a range of over 700 affected scooters, assuming sequential numbers.
That's way more than I was hoping to see.

Each Forza market will probably have duplicate numbers in the range of the last 6 digits....
there is a market identifier code number in the VIN numbers that allows this, one of the two digits right after the NF04 model code.
Each country will have a different code number or letter in that field and will probably use sequential number starting with 000001...for the last six digits.

but in each market, the VIN number of any Forza with a failed fuel pump should become a good marker for the production runs using defective fuel pumps, even if "birth dates" are not known?

Re: NSS300 Fuel Pump problems

Posted: Wed Sep 03, 2014 5:37 am
by robisc
Other 2 last digits of VINs of affected italian Forza:
262
506

an user wrote that replaced pump is the new one, with code 16700-K04-305.
It means in Italy Honda replaces with modified parts.

Greetings from Italy
Robisc

Re: NSS300 Fuel Pump problems

Posted: Wed Sep 03, 2014 6:14 am
by BRed
Robisc, earlier you mentioned total sales of the Forza in Italy had reached about 3000 units....
to more accurately define the range of affected scooters in Italy, you may need to request the last 4 digits of the VIN instead of 3.

As it stands now, it looks like about 700 Italian Forzas may have a defective fuel pump, but......
what if some of those you listed have a 1 or a 2, instead of a 0, as the 4th digit?

Re: NSS300 Fuel Pump problems

Posted: Wed Sep 03, 2014 6:25 am
by robisc
We know (news from an online magazine), NSS300 in Italy are not more 2000. The info about 3000 was wrong.

I'll ask in my forum about 4 last digits.. Give me 2 days..

Greetings

Re: NSS300 Fuel Pump problems

Posted: Wed Sep 03, 2014 5:24 pm
by fish
2000 Forzas sold in Italy...maybe 20 with bad fuel pumps. Yes/no?
1% of the pumps have failed?

If the figures are in this ball park (campo di calcio) it might be hard to get much attention from Honda Inc., Yes?
Fish

Re: NSS300 Fuel Pump problems

Posted: Wed Sep 03, 2014 10:27 pm
by BRed
I don't know the number of Forza owners who are members of the Italian Forza forum, but for the Big Ruckus, we eventually knew the exact number of '05s sold and a good approximation of the number of '06 BRs sold (combined, under 2500).... but forum membership of BR owners was <200 so maybe 7-8% (certainly less than 10%) of the total number sold. If that holds true for the Italian Forza forum, then they're only seeing 10% of the problems?

They've seen 12 fuel pump failures with in their group of forum members....
that doesn't take into account the 80-90% of the Italian population who own a Forza but don't read forums or don't post to forums and who probably think their own fuel pump problem is an isolated failure.

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 5:17 am
by robisc
Hi guys,
in our forum we have 20/30 active users owners of a NSS300. Others are lurkers, like in all forum in the world..The total of users of our forum is over 3500.

In Italy from 2013 to august 2014 were sold 1912 NSS300, all with ABS.

We have we have news, directly or indirectly, of 20/25 issues, 12 directly from persons who wrote in forum their bad experience.

Of course, in our forum there are others satisfied with The Forza 300 (like me....), but a little worried.

We think Honda cannot minimize or hide the problem and we hope Honda will call back for a replacement.

PS. the last 4 VIN's digit of 2 affected Forza are:
3265
3262

maybe this means something ?

I'm waiting other info from our users.

Greetings

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 5:27 am
by robisc
BRed wrote: that doesn't take into account the 80-90% of the Italian population who own a Forza but don't read forums or don't post to forums and who probably think their own fuel pump problem is an isolated failure.
This is true... I think we can represent only a small part of Italian owners of a Honda Forza.
In Italy Honda Forza are owned mostly by men over 40/50 and many are not users of forums or of the Internet "tout-court".

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 8:18 am
by iceman
If they do a little research after experiencing a fuel pump failure, such as typing 'forza fuel pump issue' into google, they will find this forum (this forum is open to all from net searches, so anything posted can be seen by all). They may then join :)

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 9:28 am
by robisc
13th issue from Italian site: Forza300 bought in 2103, after 400 kms pump died in July 2013. Replaced after 40 days... after this problem, the scooter is ok.

This means that Honda knew the problem since July 2013.
Last digits of VIN: 0925

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 12:42 pm
by Alibally
robisc wrote:
This means that Honda knew the problem since July 2013.
Last digits of VIN: 0925
Quite possibly but if they have sold 10.000 bikes for instance and only a few failures at that time then it doesn't really show a trend, but it does look that now so they should be doing something. It's bikes sold against number of failures.

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 1:04 pm
by BRed
robisc wrote:
In Italy from 2013 to august 2014 were sold 1912 NSS300, all with ABS.

PS. the last 4 VIN's digit of 2 affected Forza are:
3265
3262

maybe this means something ?

Forza300 bought in 2103, after 400 kms pump died in July 2013Last digits of VIN: 0925
something doesn't sound right about this.....
you have an early 2013 VIN (0925) and then at least 2 VINs in the (326x) range, but only 1912 units were sold?
Something changed.


Also, the scooter with the pump failure in July 2013 (0925) had to be manufactured prior to the last quarter of 2013....
any chance it was a 2012 year model?

If all the other number turn out to be in the 3000 range, that would be a good thing.

Based on what we know (not much?).... if I owned an Italian Forza with VIN 3263 or 3264, I would be driving it very conservatively and not taking any chances. If I was planning a long trip or touring using the Forza, I would probably replace the fuel pump out of pocket.

That's the main point of this exercise in futility...
a qualified, valid "heads-up" to potentially affected riders and a guarded "At ease." to the rest of us.

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 1:52 pm
by BHaasie
Here is what I know, still waiting to get the call my scooter is ready to pick up, part came in yesterday....

Last 4 of VIN: 0219
After the NF04 in the Vin I have a 1 in the eighth position. Dont know if you need that or not.
They assured me the latest revision fuel pump part ending in 305 was used to replace the 931 that was in the scooter that went bad....
My scooter is a NSS300A (w/ABS). Not sure is the ABS and NonABS have different VINs.....

Can tell you the build date yet. I did buy it in May 2014. Once I see the scoot again I'll post the build date.

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 5:32 pm
by mikecalderone
Now I'm getting concerned. I have 0177 and it's a non-ABS model so I have a 0 in the eighth position.
I have 700 miles on mine with no issue so far.

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 11:19 pm
by BRed
Clues come from unexpected places! :D

So, only ABS models in all markets are affected so far??
That's what it sounds like.

is it possible we've found one thing all Forzas with fuel pump failures have had in common?

If the other US model with a failed pump turns out to be the ABS model, that has to more than coincidence.

It doesn't make a lot of sense, except that scoots with special options are often assembled in special productions runs.....
its likely that A and AC models have different VIN ranges and birth dates.

Re: NSS300 Fuel Pump problems

Posted: Thu Sep 04, 2014 11:56 pm
by robisc
BRed wrote: It doesn't make a lot of sense, except that scoots with special options are often assembled in special productions runs.....
its likely that A and AC models have different VIN ranges and birth dates.
I think this can me true...
In Italy only model withABS is sold since june/july 2013.
There is another thing that sounds strange: NSS300 was shown in Nov.2012 in EICMA exibition in Milan and Honda said it would be sold since spring.

But first scooters, and really in a little number, were sold only in last days of june and july 2013. Honda official resellers said there were some "technical or administrative problems".... At end of June 2013 i saw the first NSS300 at an official reseller, but he said me the sales would begin really in October 2013.

How i said, now this sounds a little strange.. The months before summer are the best for motorcycles sales, at least in our country, why waste this market ? I think can be only a reason: they known there was a problem....

I apologize for my elementary english...

Greetings.

Re: NSS300 Fuel Pump problems

Posted: Fri Sep 05, 2014 12:08 am
by mikecalderone
I hope you are right about this and non ABS model are not affected, but I am unsure about this.
I will be careful not to ride very far from my home with the Forza. I will take my Burgman 650 for longer rides.

Re: NSS300 Fuel Pump problems

Posted: Fri Sep 05, 2014 2:11 pm
by slogger
thanks for all the imfo up to now robisc

Re: NSS300 Fuel Pump problems

Posted: Fri Sep 05, 2014 5:25 pm
by stryder123
It took them a full week to get my fuel pump in and installed. I have ridden 150 miles since and everything seems ok. Really happy with the ride and handling. The last 3 digits on my vin was
198, and yes my Forza has ABS.

Re: NSS300 Fuel Pump problems

Posted: Fri Sep 05, 2014 7:04 pm
by BRed
Interesting but not too surprising at this point....
and I'd bet money that the scoot in Khan's thread "Dead Forza" was an ABS model as well.

The two US confirmed fuel pump failures are ABS models and show VINs 198 and 219.

The VIN range on US bikes should be easy to establish, but since we also have the assembly month code listed on our VIN stickers, it should be easier to relate that information to the production dates DioTAma posted earlier and validate or debunk the idea that only a specific VIN range of ABS equipped Forzas received defective fuel pumps.

That still doesn't help owners in markets that don't clearly show the "birth date" of assembly.
They will have to attempt to define a range of affected scooters based on the VIN of known pump failures.

Until we can confirm that any non-ABS Forza has had a pump failure, I think those Forza owners can breathe a sigh of relief and carry on.