My car is just over 3 years old and less than 45K miles and had a fatal transmission failure which prevented the front wheels from turning, but that is another story that I will sort out with warranty. What I thought would interest you is that especially with winter coming, I had a very interesting experience trying to get the AA to recover my car all day long but didn't manage to, whilst the RAC got it done within 30 minutes!
Two yellow AA angels came out today. The first one said my car wouldn't fit on his trailer he got inside his van, the second said his flatbed truck wouldn't get to my car (although there was plenty of space for it) and called a third party specialist recovery company that wouldn't be covered with my policy. When the AA guy was on the phone with them, their conversation was VERY friendly, starting with football, going over the next Euromillions draw and other stuff I didn't get...on the sidelines he also mentioned that I needed some skids under my front wheels. After he left with a smile, I called the AA to check out which company it was, then I called that company to see how much it would cost me and they said "at least 150 Pounds, sir, but that is just a ballpark figure and could raise depending on how much work we need to do to recover your vehicle". I thought "bollocks, sod that - I am paying the ADAC European breakdown cover for a reason and its not to pay unnecessary specialist third party companies!!"
How lucky I am that banks and bike insurance had sold me all-in deals that are cheaper with RAC cover than without it and orange RAC angel number one and only came around, put my car on his trailer that is exactly the same way the AA one is and did in 30 minutes what the other guys didn't do in a day and wanted to skin me off for!
So if in doubt between Yellow and Orange, go Orange!
Breakdown cover championship: The AA against the RAC!
Moderator: Modsquad
Re: Breakdown cover championship: The AA against the RAC!
Interesting.
Last time I called the AA out the vehicle which arrived was a private contractor working for the AA.
It took me three goes at phoning the incompetent AA control centre to get them to actually send someone and much delay was caused.
Th guywho turned out couldn't have been more helpful, he took a note of my mobile then phoned to tell me when he had dropped off my scooter.
Last time I called the AA out the vehicle which arrived was a private contractor working for the AA.
It took me three goes at phoning the incompetent AA control centre to get them to actually send someone and much delay was caused.
Th guywho turned out couldn't have been more helpful, he took a note of my mobile then phoned to tell me when he had dropped off my scooter.
Four decades on two wheels has taught me nothing, all advice given is guaranteed to be wrong
Re: Breakdown cover championship: The AA against the RAC!
Six years ago when I first started riding, I had a rear puncture. I was new to all this so didn't have the knowledge/gear to repair it myself.
It took the AA over 4 hours to get to me and take the small bike to the nearest repair shop. I was stuck out on a wild windswept hill with no shelter and nowhere to get a drink. I couldn't leave the bike as the AA said they would not come out to a bike if the owner wasn't there. They kept promising it would 'be another half hour', so I hung around waiting.
After the event I complained to their 'Customer Serves' team, but they considered it acceptable, and offered no compensation.
Needless to say I am no longer a member of the AA .......... and have learned to make emergency puncture repairs at the roadside!
It took the AA over 4 hours to get to me and take the small bike to the nearest repair shop. I was stuck out on a wild windswept hill with no shelter and nowhere to get a drink. I couldn't leave the bike as the AA said they would not come out to a bike if the owner wasn't there. They kept promising it would 'be another half hour', so I hung around waiting.
After the event I complained to their 'Customer Serves' team, but they considered it acceptable, and offered no compensation.
Needless to say I am no longer a member of the AA .......... and have learned to make emergency puncture repairs at the roadside!
