recall notice - work already done

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oliver
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recall notice - work already done

Post by oliver »

Just a small point... but yesterday I got a postcard reminding me to complete the safety recall announced in September. It also said "if your vehicle has already been repaired, please let us know by filling out the included Information Change card"

My scoot has been repaired (the receipt shows a big 'warranty' stamp on it) and the information change card doesn't have the option to say it's been fixed

My choices are:
Name/address change
Product sold (new owner name/address)
Product sold (new owner unknown)
Product destroyed
Product exported
Product stolen
Never owned

Am I supposed to create a new box saying "already done" or just ignore this?

My instincts say to ignore but then I wonder what if there's a recall that only applies to the recall.
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Re: recall notice - work already done

Post by Chapel77 »

Which scooter, what repair does it relate to, and whereabouts are you?!
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oliver
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Re: recall notice - work already done

Post by oliver »

Forza 300 (2014 model)... it was the September '16 fuel pump inlet cover (not the original fuel pump one which the dealer said was done prior to me taking delivery.)

I'm in the Atlanta area
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Mel46
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Re: recall notice - work already done

Post by Mel46 »

I have had the same problem with the recall on the Honda PCX tailbox platform. I never bought that particular one but there is nowhere on the card to tell them that yes, I do own the bike, but no I did not buy that item. Since the card is linked to the bike's vin, checking the box of 'never owned' would imply that i never owned the bike.
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Bash On!
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Re: recall notice - work already done

Post by Bash On! »

If a dealer did the recall, it's already in the system (you can bet the dealer did this--it's how he gets paid for the recall work).

Don't overthink things--ignore the card if you don't have the item recalled or already had the work done. I threw my card out. :)
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Mel46
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Re: recall notice - work already done

Post by Mel46 »

I threw mine out and they sent me a reminder, which I also threw out.
Currently own:
Red 2013 Honda PCX150

Givi tall windshield & tailbox - Lots of extra lights
Custom seat from Thailand - Bad Boy Airhorn
Takegawa Lowering Shocks - Michelin City Grip Tires
Headlight assy upgraded to LEDs w/HS5 main bulbs
NCY variator, drive face, and rollers
oliver
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Re: recall notice - work already done

Post by oliver »

Bash On! wrote:If a dealer did the recall, it's already in the system (you can bet the dealer did this--it's how he gets paid for the recall work).

Don't overthink things--ignore the card if you don't have the item recalled or already had the work done. I threw my card out. :)
Thanks... I guess one part of my brain really doesn't like the lack of 'it's already been done' option on the card :)
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